If you already purchased a resetter and you have other chips you can test it on, then I will hold this replacement order until you report back to us what your results are. Please try the following:
-Remove Yellow chip and install on a different color cartridge to test your original resetter for function with the Y chip
-If it doesn’t work with the original resetter, then try the new resetter
-If you get a solid green light at the end of the sequence using the new resetter on the yellow chip installed on a different color cartridge, then re-install the yellow chip back onto the previous yellow cartridge and test the resetter
You might also try removing the guide from the resetter and using your vision to carefully line up the resetter to chip on the cartridge, it may be a fit issue between the chip, cartridge and resetter on this Y cartridge.
Please let me know the outcome of your testing - Thank you kindly, Kelly