Walker - This weekend I removed the top cover to unscrew the two sensors in my 7900. That part, I agree, is easy. However to get to the point where you can remove the top cover covers takes a couple of hours of work. The control panel must be removed and unplugged, side panels removed, ink covers removed, maintenance tank removed, even the long ink tanks needed to be removed so I could remove the side panels, many screws needed to be undone and carefully sequestered for reuse. When that was all done, it needed to be put back together again! A documentary of my efforts would have a rating of “R” because of the language I used.
Once I got things put back together, I immediately made a print. Shortly thereafter, to test my hours of work frustration I inserted the print to GO it. I hit print. It took in the print and just ran the print through the machine. It didn’t stop for a second. Not a single drop of GO was used! The other wierd thing is that there was nothing showing that there was a print that was waiting to be printed. I tried a second time with the same results.
The test I came up with to see if removing the senors really worked (and since I was getting no GO) I decided to do one print then to print another print on top of the first print to see if the sensor removal worked. The result: I reprinted one print on top of the first print. Of course that meant I was successful in my efforts if only I could get the GO to work
As a lark, I decided to print using my 9900 color printer to print two color prints on top of one another. My guess was there would be NO second print on top of print number one since the sensors were still installed in that printer. Guess what, the 9900 printed over the top of the second print. It didn’t slow down for one second.
My guess it did that since there were not a lot of dark blacks. in the print. I made a B&W print on my 7900 then put the print in my 9900 to test whether the sensors in the 9900 would say it couldn’t print because it senses black and thus no paper. And guess what - it printed over the top of the B&W print and didn’t miss a drop.
Scratching the meager amount of hair on my head I decided to test one more variable. I usually print all prints with at least 1.5 inch border. Maybe that’s the cause of the problem. Heck no, the 9900 and 7900 each allowed two overprints. The fact the 9900 sensor was in place didn’t slow things down at all.
The GO print I have used for years. Until recently, it’s worked fine
Like I stated before, I have recently installed Windows 10. After doing that, I couldn’t use my 7600 for GO since the 7600(2) designation disappeared. Now the 7900 merely runs the paper through the printer without printing using GO. It shows no sign there was something to print
Do you have other suggestions for a fix? I’m stumped.
What do you mean by deleting the printers? Explain.
I am assume to reinstall QTR you need to uninstall it. I get a message the app and related information will be uninstalled. Will that get rid of my 7900 curves that were made and or modified to work around the fact a couple of my print heads don’t work?
I made a typo in my first email. The 7600 printer worked when listed as 7600(2). Installation of Windows 10 got rid of the 7600(2) designation. The 7900 designation wasn’t modified. Before making the change to Windows 10, I could sporardically get a print partially covered with GO on the 7900. Most often it would only GO a portion of the print and then quit. The 7600 always covered with GO before Windows 10.
Could it be a QTR and Windows 10 communication problem?