Blockquote This is because the cartridges need to be registering as full before you start the initial fill (as described above).
OK, I understand what you are saying. What confused me was that the printer isn’t telling me the ink level was low but the WIC utility was, despite there being plenty of ink in all cartridges. But I think what you are saying is that the chips need to be reset on these select cartridges to full when the printer tells me the cartridges are out of ink (when I try to use WIC Utility).
Blockquote If you take the cartridge out and put it back in, does it reset and work? This is how the R3000 system works (also as described above.)
No, it wasn’t working when I removed the cartridge and put it back in. It only worked when I switched the cartridge with a new cartridge (same color cartridge, just PiezoFlush inside). It seems weird that the chip would fail suddenly but maybe that’s what happens sometimes?
Blockquote You never want to let a cartridge run out of anything. If a chip runs low and then pauses your printer, you NEED to top off the cartridge at this point because when you pull the cart in this state and put it back into the printer, the chip will reset to full. This introduced air into your printer and ink lines. You need a full set of carts with chips that are also set to full. I suggest getting. set of backup chips from us (or just the chips that need to register as full). You can pop a chip off and replace it with a “full” chip. Top the carts off with Cone Color and then do the initial fill to cone color.
Maybe I didn’t explain what I was doing very well. I have never let a cartridge run out of anything. I have never gotten to the point where the chip runs low and pauses the printer. Again this is what I did:
- Filled new set of cartridges with PiezoFlush (80% or more) and replaced into the printer
- Switched the black ink lines (because I was confused about the WIC Utility and thought this was how I did the Initial Charge). Waited a few days, then ran a couple of cleaning cycles because the nozzle check didn’t look correct.
- Replaced the PiezoFlush cartridges with Cone Color cartridges (and I topped all of these off to 80% full or more).
- Understood that I needed to do the Initial Charge on the WIC Utility but got the error about the ink being out/cartridges not recognized. So I flushed individual channels with the QuadTone RIP utility. (Note I did get the yellow cartridge to successfully pause and reset back to full like you described). Everything looks good except for the 2 lines (LLK, PK) as described above. These 2 lines are not printing anything at all.
Can you tell me how I managed to introduce air in the lines? Sorry I am still confused and if I did introduce air, I want to avoid this in the future.
OK, so from what you’re saying it seems like I should be able to use the chips on the PiezoFlush cartridges (since they read full) and switch them on the Cone Color ones to get the Initial Flush to work. I will try this tonight.
Thanks and best regards,