Not sure how I did that. The chips on all the carts I have just say 3800, including the photo black that’s already installed, but I assume they will work except the VM/VLM. Any chance I can return those two chips in exchange for the correct ones? Also just noticed the carts/chips I have just say Magenta and Light Magenta but the printer and OEM carts are labeled Vivid Magenta and Vivid Light Magenta. Does that matter as long as I get the right chips for the refillable carts?
I looked up your order history, and see you bought a set of refill carts for an Epson 3800, not a 3880. The two printer models use all the same carts/chips, EXCEPT the VM/M and VLM/LM positions. You will need 3880 specific VLM and VM reset chips to use on your current carts, which you can get here: http://shopping.netsuite.com/s.nl/c.362672/sc.18/category.122640/.f
NOTE: the replacement chips are labeled 3800/3880 for the positions that can be used in either printer model, and either 3880 or 3800 in the VM/M and VLM/LM positions that are printer model specific.
This should solve your problem.
Please let me know if you have further questions, or there’s anything else I can help you with.
Best regards~ Dana[/QUOTE]