I’ve just changed my printer from Neutral to Warm Neutral inks.
Before changing the inks, the printer was working perfectly, and is regularly maintained.
I installed new carts - except for the Matt Black and GO carts. I installed the little chip under the main chip - carefully checking each chip went into the correct cart. I filled with ink, charged each cart as per the instructions, and reinstalled the carts.
Problem as reported above.
I took out each cart, to ensure the little chips were lying correctly, gold contacts to the cart front. I reinstalled the carts, to get the same problem.
I then replaced each cart chip (the large top ones) with a spare - no help there. The printer reports the same problem.
Not wishing to speak ill of my 3880, which I love - it’s not smart enough to locate where the problem is.
I have a small exhibition coming up soon and must urgently get the printer up and running.
Short of going through the process of reinstalling the small chips into the original Neutral ink carts and reinstalling them - can you help me solve this problem?