I purchased three cartridges with CC Pro inks (LB, LLB, VLM) after filling and installing them the printer said that the cartridges failed.
So I tried one at at time and found that the LLB was fine but the other two were no good. I assume its the chips. They both (the failed ones) look like battery type as far as I can tell.
How do I proceed?
BTW, I couldn’t find a customer # anywhere but there was a one letter + five digit # on the front of the package sent from you, so I assumed that was it.
If not the order id was - S030744269