I loaded piezo carts into printer. I think I did everything right. I shut lid for carts and pressed ink button. Carriage moved very little and then stopped. Paper and Ink lights started flashing. Power light is now off. Then I noticed carriage lid is not latched and I can’t get it to. Finally, carriage is slid just under printer frame on right side of printer, so I can’t open lid to check carts.
That is my tale of woe. Thanks in advance for helping me.