Thanks for the additional information. From what you explain, it sounds like your refillable VLM cartridge isn’t holding pressure as it should, and it’s causing the printer pump to turn on frequently. We will send you a replacement cartridge right away.
To transfer ink from the current cart to the new one when it arrives, simply put the funnel in the new cartridge fill hole, remove the fill hole plug of the cartridge containing ink, and carefully pour ink from one cart into the other, then continue the filling/priming procedure as outlined in the cartridge instructions.
Please let me know if you have questions or if there’s anything else I can help you with.
Best regards~ Dana