After reviewing your order history, I see you purchased the set of R3000 refillable cartridges in November 2012- so the chip batteries are likely dead after a year (which is normal, and stated in several places on our website and support blog), and well beyond our warranty or return period- though, I can tell you the solution to your situation. Dead batteries will cause your printer to not be able to read the chips. You can either replace the batteries yourself, or get new chips that have fresh batteries.
You can read more about this here: http://www.inkjetmall.com/wordpress/product-use/r3000-cartridge-batteries/, and get new chips if you wish, here: http://shopping.netsuite.com/s.nl/c.362672/sc.18/category.84880/.f
Please let me know if you have questions, or there’s anything else I can help you with.
Best regards~ Dana