I’m sorry to hear of the troubles you’re experiencing with your R2880 ConeColor setup. Unfortunately we don’t have individual cartridges, so we will send you a full set of replacement carts, as it sounds like your cyan cartridge isn’t working correctly.
That would be GREAT. Thank you.
What positions are you experiencing clogs in?
Are the missing nozzles frequently in the same positions?
I’m getting frequent clogs in cyan, magenta, light magenta, photo black, and yellow. The other colors haven’t clogged.
What are the temperature ad humidity levels in your printing environment?
Our house is in the 65 - 78°F range, depending on what the outside weather is like. We’ve had a lot of cold fronts over the last few months, so we’ve gone back and forth with cold and hot weather.
Humidity is fairly high. I live in Houston, and it’s probably 30-50% inside the house. It can range 50 - 90% outside.
The printer is on my desk in a location that mostly dark all day (ie no direct sunlight).
Have you cleaned the wiper blade?
I’m not sure. I cleaned the capping station fairly well with Q-tips and distilled water. There was a device next to it that I thought might be the wiper blade and I cleaned it, but from reading up on it, I think the blade needs to be popped up and rotated so that it’s exposed. I’m not sure how to do that on the R2880. I found a video online that showed the process for a different Epson printer, but my printer seemed to be a lot different from what was shown, and I’m hesitant to go poking around inside my printer to try to figure it out.
Do you have any video or photos that show the process for the R2880?
What about the cartridge resetter? Should I try something different?
When I press a cartridge into the resetter device, the light is briefly red and then quickly turns green. This happens right as it makes contact with the pins.
Should I try pressing harder or longer? Should I try multiple times before putting the cartridge back into the printer?