I have read the link you provided, as I stated in my post "worked through the online guide and think I have complied." But the instructions in the online guide presuppose Photoshop, which I am not using and are based on a different printer with a different setup. Again, I made clear I am working with Elements 10.
I have had two phone calls with Wells who also sent me the link you provided. He told me to post on the forum and "we will look for your post"
But you just sent me a link to what I have already read. I am not a computer expert, nor do I have any experience with settings, profiles, etc. How do I check whether I am using the correct profile on the correct paper?