Dana et al,
Any suggestions or advice for removing the “Pizza Wheels” (star wheels) on the Epson Pro 3880? Anyone done this? Have any experience removing the wheels?
I know I’m not the only one… I’ve scanned all I could find on the net looking for solutions to the “Pizza Wheel” scratching issues with the Epson Pro 3880. When printing with Jon Cone Type 5 (or other glossy papers including Epson’s own glossy papers) the scratches are a BIG problem in the dark areas of the print. Scratches in the lighter areas, for the most part, virtually disappear after the GO coating is applied to the JCS Type 5.
I’ve tried all the easy work-arounds I could find (extending print delay, spacers, spring tension, paper thickness adjust, platen adjust, ink density, etc.), but none of them have eliminated the scratching from the wheels in dark areas. I can’t use the front load option because I need to print 17"x22" paper.
As a last resort, I’m thinking about removing the “pizza wheels” entirely. I’m willing to sacrifice an additional inch or so of image length without the wheels (by not having the “pizza wheels” pull the paper beyond the back rollers) in order to eliminate the scratching. JayMitch on the DPReview forum Jan 16, 2012 “Epson 3880 Pizza Wheels 2012: Any Breakthroughs?” reported that he successfully removed the “pizza wheels” and was able to print OK, albeit with the length reduction I mentioned and paper not being fully ejected after the print… both of which are not major issues for me.
BTW… I do have the official Epson Service Manual for the Pro3880 and I have contacted Epson support regarding this. Epson has long known about the issue (with the Pro3880 and other Epson printers with the star wheels) but offers no definitive fix for it… short of buying one of their other printers that do not have the “pizza wheels” or printing on media that doesn’t scratch or show the wheel marks.