O.K. I have another issue this time with my R3000. I have what seems to be head strikes when using anything other than regular plain paper. I did set the platen gap manually to the largest opening it did not make a difference. I also have what appears to be PK ink dripping onto any prints made on thicker photo papers glossy or matt. I Called Epson they basically told me to take a hike your printer is out of warranty sorry buy a new one. They also supplied no insight as to the cause of the problem. I did do the cleaning routine in the video you posted on how to clean the capping station and print head. It helped for about a half dozen prints however, as soon as I printed on premium photo glossy paper I had several large streaks/pools of what appears to be black ink along with what sounds like head strikes on each pass of the print head. Do you have any suggestions or resources as to the problem with the printer. I did find a reference to Epson suggesting it is a supply line issue? Your thoughts?