I’m at my wits end with this problem. I had purchased the refill carts and cone color inks a while back. Things were fine until last month when all of a sudden the VM just stopped printing. I print nearly every day (I’m an artist and sell prints regularly). What appeared to have happened last month was that even though the status monitor said there was ink in the cart, there wasn’t. I spoke with Wells and ended up purchasing the Adjustment Program and QTR. I did an ink charge and it worked, I hoped it was a one time deal since the ink used is crazy. So I went back to printing and things have been fine until today. I was printing and all of a sudden the VM cart stopped working again. I double checked the amount of ink in the cart and it was half full. I went ahead and filled it all the way. I tried to print from QTR on just the VM cart and nothing. Nothing at all is coming through from that line. Do I have to buy a flush kit or something? Please help!
Yes the air vents are open on the carts.
The printer is recognizing the carts
All pads and the wiper blade are clean