Do all of the ink cartridges show with an orange dot on the printer or does the printer blink? If blinking, you need to reset the waste ink pad.
If none of the cartridges are recognized, this is most likely something else wrong with the printer and not the cartridges as generally these cartridges would fail only one at a time.
Did you try to reset all of the cartridges at once before they were not recognized? If so, are you sure you used the correct resetter?
Please let me know the exact circumstances that lead up to the cartridges not being recognized and I can see if I can figure out what is happening.