I have an R1800 which prints well, but won’t print on CD/DVD’s. It ejects the tray after taking it in. I’m suspecting trouble with a sensor mounted in the carriage. I bought an Adjustment Program for this printer from 2Manuals.com, but can’t get the program to “see” the printer. I have tried two computers so far: a MacBook Pro running Windows 7 via Parallels 9 and Mac OS 10.9, and an older Dell laptop, also running W7. Both report a communication error, so I can’t even attempt to test the sensors.
Are there users here who have used an Adjustment Program with these printers? 2Manuals.com claims that “it works,” but I wonder. They have not been able to help me at all. I have purchased and used successfully a more recent Adjustment Program with the Mac/Parallels configuration to work on an Epson 4900.
If anyone can cast light on this, I’d be grateful.