Printer not connected

InkjetMall Customer Support
1

Hi
My printer is not working:
the printer & scanners in system preferences has: epson stylus pro 3800 with a green light and idle
Quad3800-k7 paused default
my quad 3800 -k7 -1Job : the printer is not connected
under job
paused-1 page
what am I doing worng? restarted jobs, computer, printer reinstalled printer driver, quad driver and did the 3800 install
thanks lee

2

The install procedure is a little different for QuadtoneRIP.

Download the curve heres:Piezography Community Edition | Piezography

Take a look here for the install instructions. https://piezography.com/install-delete-quadtonerip-curves/

Best,
Walker