Does your printer correctly read all the other refill carts, or is this the first refill cart you've installed?
Was this a brand new cartridge that you filled for the first time, and got an error when installing it into the printer, or did you initially install and use it well, but after removing and refilling the cartridge with ink, the printer displays an error?
Have you reset the cartridge chip? What is the exact message displayed on your printer's LCD screen when the orange refill cart is installed?
Please let me know so I can help you get past this and back to happily printing.
Best regards~ Dana