New User - Piezography Pro printing too dark

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1

Hello & thank you for any assistance.

Im a new user to Piezography Pro and have a 3880, QTR and Print Tool installed.
I’m getting prints that are about 2 stops dark. Am I missing something simple ? I reviewed the printing setup steps several times without any significant change. Any advise ?

Thank you,
Christopher

2

Christopher,
Can you paste all your workflow Screen shots from Print Tool through to the Print Dialogue showing the QTR pane…
Best,
Jon

3

Screenshot 2024-01-14 at 11.17.24 AM
Screenshot 2024-01-14 at 11.17.24 AM1400×933 127 KB

4

Jon,
I’m unsure how to use the “print dialogue” option

Thank you

5

that is the print dialogue option.

Are you using a Piezography K7/6 P2 Setup?

I thought you were using the Piezography Pro inks …

Also if you are using a P2 setup you are using three different K7 inks… Carbon on one curve, Neutral on another Selenium on the other…

The curves must ALL match your Piezography K7/6 inks that you bought. Did you buy Carbon K7, Neutral K7 or Selenium K7?

If you bought Piezography Pro inks - you have installed the wrong curves for use. You should install the curves in the directory called 3800-3880-Pro

Not certain where you are but both methods are not being used correctly depending on what inkset you purchased.

Kind regards,

Jon

6

Jon,
I installed the wrong curves. I’ll confirm once I reinstall the correct profiles. Thought it was simple

Thank you

7

Problem solved, it was an installation error.

Thank you Jon