I just bought/received a new Cyan ink cart for the 3880 as a replacement. I was previously using cone color inks (until last week) and switched to piezo K7 inks, but first wanted to power clean with piezoflush. Last week I tried a power clean with my separate piezoflush dedicated carts, Cyan was not recognized, as the LCD tells me “No Ink” in cyan position. So I installed the K7 ink carts and was able to do 2 power cleans without a problem. I did a few prints on regular copy paper just to print out any residual color inks and I saw no colors. When I tried to do some simple prints today, the prints came out with a yellow/green cast. So I tried to power clean with the K7 inks in place and Cyan position was not recognized (same Cyan position K7 cart as last week). I then tried the new Cyan position cart I just received and that was not recognized. I then tried the Cyan cart used for my cone color inks and it was recognized and I could power clean. For some weird reason Cyan position is erratic. All carts click into place as they should, I looked to see that they were lined up in the printer and gave a gentle lift just in case contacts were poor. I don’t understand and hope someone can help me figure this out.
I live in Seattle and can anyone recommend a good servicer for the 3880 in case I need one?