New cartridge not recognized

printer

#1

Hello, new to the forum as of today.
My wife purchased a refillable cartridge system for Epson R3000 for my Christmas present. I filled all the carts with InkThrift PRO dye inks this morning and my printer does not recognize the black MK cartridge. Everything else is fine.
I have removed the MK cart and reinstalled several times, each with the same result (red X on the R3000 LED display and an error on my computer screen). The chip looks good and it is tightly set.

Thoughts?
Thanks


#2

Hi stanleytpig~

I’m sorry to hear you’re experiencing what sounds to be a chip problem with your new MK refillable cart. I have requested a replacement MK chip be sent to you, as I suspect this chip may not be working as it should be (like all the others are).
Instructions for replacing the chip on a R3000 refill cart can be found here: http://www.inkjetmall.com/tech/content.php?150-How-to-replace-chip-on-refillable-R3000-cartridge

Please let me know if you have questions, how the new chip works, or there’s anything else I can help you with.
Warmly~ Dana :slight_smile:


#3

Dana, Perfect - I will be on the lookout for the new chip. thanks. Skip


#4

You’re very welcome. Please let me know when it arrives.

Best regards~ Dana :slight_smile: