Earlier this month I bought a set of Cone cartridges and inks (Order #: SO30740063) for an Epson Stylus R 2800. The printer is approximately three years old, used for an average of 3 prints per week and was working perfectly with Epson carts.
Read your instructions several times before installing Cone ink cartridges 1/17. I made sure that I gently shook ink bottles before filling, that each cartridge was filled with the correct ink and that all cartridges had chips securely mounted. All carts filled with no trouble except for cyan.
When I was slowly filling cyan cartridge, got about 5-6 mls of ink in when ink backed up and spilled over top and sides of cartridge. Could see no apparent obstruction. Gently tapped cart to release air and inserted ink to capacity. Replaced fill hole cap, tapped again, and removed air vent plug. Inserted cart. Waited 15 min, ran cleaning cycles and nozzle check. All heads printing but cyan. The Epson status monitor showed full ink levels on all the carts.
Removed cyan cart out to inspect/reseat and noticed cart was only roughly half full. Refilled, reseated, ran nozzle check. All heads printing but cyan.
Noticed new deposit of wet, fresh cyan and light-cyan inks on black sponge under paper rollers.
At this point I removed all ink carts, and capped and sealed them. I completed cleaning procedures as described in your video and used piezo flush to clean cyan and light cyan print heads. (This is the first time I have cleaned this printer).
I have read your FAQs and searched the forum for a solution. Can you help me this cartridge problem? Thanks in advance!
Cinda (Cust #C25145)
Here are images showing carts and wet ink.