[QUOTE=KellyC;6903]Please tell me the steps you took before moving the printer to the studio, by answering the following questions:
1.Did you take any measures to clear the ink from the lines Before the move?
2.Did you move the printer with the ConeColor ink and cartridges installed?
No. I’ve had the Piezo K7 carts in the printer for about a year.
3.Did you perform any manual cleaning on the Print Head, Capping station and Wiper blade, After moving the printer?
No manual cleaning. I have done that before, but didn’t think I needed it this time. Just a few of the Power Cleaning Cycles.
4.How far was it moved, ie.mile, 100 feet, up a flight of stairs, etc.?
Carefully moved about a mile.
5.Did you perform any head cleaning cycles after moving and before start up?
Yes, I did a few of the Power Cleaning Cycles and the test print had just printed perfectly.
This is a good start and may point us in the direction for resolve, please read and answer EACH question thoroughly to help us better understand how the process played out.
Please see my replies inserted into your message.