Just received my set of conecolor Pro HD and yellow bottle color appears orange

InkjetMall Customer Support ConeColor Inks & Printing
1

Hi
Thanks for shipping to Canada with USPS, they are a much cheaper alternative to UPS.

1- I was surprised to see the yellow CCPRO-Y-110 bottle shows a more orange color look than my practically empty yellow bottle that appears definitely yellow (lemon color). Is this an optical illusion and can I add the ink from the new bottle to my existing yellow cart ?

2- After reading your documentation, is there only the high density photo black CCDPRO-PK-HD-110 that can not be added to its existing cart ?

3- What is the safest weight (using an electronic scale) that a cart can empty before pulling air in the lines ?

regards
Luc :cool:

2

  1. The pigment we use in the yellow ink is actually pretty unique and has an orange optical cast while it prints with a perfectly reflective yellow. I know, it’s odd.

  2. Yes.

  3. This is not about weight (every cart can be slightly different in weight). Look at the cart and see the if the ink is near bottom.

3

Regarding your answer on item 3 : After weighting all my new 110 ml bottles all are between 138grams-142grams.
From your documentation I read the following:

The circle and rectangle chambers marked below MUST be at least
1/2 filled with ink for proper ink flow.
Refill cartridges before ink level reaches 1/2” from the bottom for proper ink flow and to avoid running a cartridge empty. As long
as the circle and rectangle chambers indicated above are at least 1/2 filled with ink, the cartridge does not need to be re-primed. If
the chambers are low or empty, the cartridge must be re-primed to refill the exit channel with ink.

1- Is this means the ink can be at 1/2 inch from the bottom of the cart, while the two chambers (round & rectangular) above are at least 1/2 full ?
2- Is air can go in the lines if there is still some ink in theses two chambers mentioned in question 1 ?

regards
Luc

4

1- Yes. Top off the cartridge at 1/2 from the bottom.
2 - It’s unlikely if it’s at 1/2 inch but if you agitate the cartridge at 1/2 inch or lower than this is a stronger likely-hood. We suggest topping off the cartridge at 1/2" from the bottom.

best,
Walker

5

Tanks Walker