[QUOTE=ssavenelli;5597]I followed the refill procedure for filling the cartridge the first time, worked like a charm. (VLM) replace
put the cartridge in and the printer states “Can not recognize cartridge” took out, reset, same issue
Just returned from store with new 377 batteries, replaced the battery, same issue. reset with new battery same issue.
This is my first time using refillable carts and I wanted to go with a very reputable source… So far, I still can not print
and I have tried everything. Am I missing something? Help? Christmas cards need to get going!
I’m having almost exactly the same problem, with a VLM cartridge. I bought a full set of cartridges and inks in September but it wasn’t until just before Christmas that VLM and LC ran out and I did my first Cone ink installation – carefully and nervously following all the instructions. Both of them worked when first installed, and I ran a number of print jobs, but the next day I got the error message “cannot recognize cartridge” for the VLM. I tried resetting the chip, no luck. After reading these forums, I figured I should try replacing the battery first, so I ordered some of those online and when they finally arrived last week I replaced it. Still no luck. Tried reset several times. Nothing.
Hope you all can help me with this.