I am not seeing this window that you’ve detailed below, on my MAC— have tried -but cannot seem to find it at all.
I will try to find out by calling Epson on Monday: hopefully they will tell how switch to 9890 driver so I don’t have to depend on the non-functioning green…?
…Will they be helpful in this effort ?
Any further direction I need to know before I can get to this window will be appreciated and is necessary.
I simply wish the  printer be able to work well w color!
Thank you much.
When adding the printer use “select software” and choose the 9890 driver.