I filled my arts for the first time and two had the air vent open and ink got in there. Do I have to order two new carts? Is there a solution?
You should be ok.
Alternative is to pull the fill plug out, tape over it, and prick a hole in the tape with a needle. This is an alternative air inlet method.
I just got another email from Wells forwarded.
It’s ok if there is a bit of ink in the air inlet on these carts as long as you put the tape over the open fill hole and prick a hole in the tape. Having a little ink in the air inlet does not effect anything if you get the air through the fill hole.