Good morning. I’ve recently purchased three refillable cartridges and have installed them onto my Epson 9600 printer. I am only getting ink flow from one of the three cartridges (light black) neither the photo black nor the light magenta are flowing ink. When I replace your two nonworking cartridges with Epson OEM all works fine. Is it possible the cartridges are clogged?
Dana of the 3 refillable carts I’ve purchased recently from IJM it appears only the light black is flowing ink to the machines (I’ve installed the carts in both my epson 9600 and 4000) neither the light magenta or photo black flow ink to either machine. Can you please advise what to do?
Correct, the vent holes are uncapped. Exit channel is fully primed. I did remove them and re-install and now success all appears to be working fine. No idea what was wrong. In fact I’m so satisfied at this point I placed another order yesterday. Thank you.