Ink Cartidge Errror- replace cartridge


#1

My problem is similar to the problem of genenphotosI of June 16
I have an Epson 9800 Stylus Pro printer using IJM inks. I have suddenly got an error message for the magenta cartridge as above. I have cleaned the contacts on the cartridge and the printer and reset the cartridge to the green light an a number of occasions all to no avail. I do not have other cartridges to get chips to test. It has been suggested that I prise a chip off one of the other cartridges and test that but I am concerned that I will damage the chips.I would appreciate advice as to what I should do next. I am located in Australia. Noel Wilton


#2

I also sometimes get ‘Ink Cart Error’ messages on my 9800. I usually find that it is due to the cart not sitting in the slot 100% correct. Wedges can help. Even just lifting the lever, then gently applying finger pressure to push the cart in and maintaining pressure while lowering the lever again sometimes does the trick.


#3

Thanks- I have tried this including wedging the cartridge with no success. I think I will purchase a new chip and try that.