Why is this info buried and not supplied with the cleaning fluid? Why are you putting refillable inkjet cart info with the cleaning kit? You have instructions to initialize the entire set of inks. Isn’t that being just a little negligent? I really expected a little more from you guys. Ink is not cheap and you are having people just guess their way around a 9900 (and others) while throwing money right down the drain. This is just poor customer service.
Swamphox. The only printer that currently allows channel-pair purges is the 4900. Every other one will pull ink from all the lines.
You don’t want to do Purge sheet printing because this could permanently kill a clogged head.
You can do power-cleaning on channel pairs with the updated x900 firmware as well.
We are working hard on getting a more central location for all of our documentation and instruction downloads. If we gave out general instructions with the cleaning fluid it could not change from the time of print so some people would be buying it for newer printers not documented in the printed instructions. Therefore, we do most of our instructions online where we can update them. That said, our placement of said information is not always correct right now because we launched a new website last week and are going through about 1000 products and their attendant documentation.
For example, the 4900 flush kit did not have the warning about needing to download software from 2manuals until yesterday. These details are very very important too us but it will take a bit of time to hunt them all down.
regards.
Walker
R&D and Support
Is the channel pair purge of the 4900 (the ink charge selection) the same as the initial fill of one side in terms of pushing the ink through the lines and not cleaning or frying the head? in the past the ink charge on the right side with piezo flush has worked wonders for my 4900. This time I did it for the black and Light black in pairs, and it seemed to take longer to get the piezo flush to the head to show the pink color instead of black. Perhaps it was just really clogged lines or the head, but it probably took 5 or 6 channel paired purges over a two to three week period to get to the “pink”. The nozzle check prints did better even when they were part black, but now are fully there. I am thinking of doing the same for the VLM and LC, which have a couple of missing nozzles on the top, but aren’t bad.
Thanks.
Yes. Channel pair purges are safe.
This is the correct approach.
best,
Walker
When indicating a “Channel Pair Purge is Safe” is what you are referring to actually an “initial charge” which is done through the Stylus Pro 4900 Service Program or just a “Pairs Cleaning” available in the standard printer panel menu.
for reference, my 4900 has firmware M102F7_Q.
Thanks for you help hear. Have stubborn clog in the Cyan channel regular cleaning can’t dislodge. (I expect I’ll need to do a right side initial fill again unless there is a less wasteful method I am not seeing here.
Just to clarify my question, It is my understanding that “Powerful Cleaning” (pairs, e.g. C/VM) create heat and are bad for the print heads.
You can do a channel pair purge (just 2 channels say VM and C) that purges just those lines fully without doing a classic “init-fill” that does EVERY line.
You do this with the Epson service utility
Best,
Walker
Power cleaning does not damage the heads. SSCL cleanings do.
Walker
[QUOTE=walkerblackwell;11145]Power cleaning does not damage the heads. SSCL cleanings do.
Walker[/QUOTE]
Walker, sorry to beleaguer the point, but just making sure. From the Service Program for Windows Under the Adjustments header, the cleaning window appears with options of CL1, CL2, CL3 for either all color or pairs (5 sets).
So, rather than running an initial fill cycle on one or both sides of the 4900, I should run on the cleaning cycles 4 or more times to get the Piezo Flush into the dampers and head. (Please see the attached image from the Service Program.) Any recommendation which of the three options above to use?
Sorry, but I just don’t have a handle on where one finds an SS Cleaning or an SSCL (Super Sonic? I presume.)
Thank you.
CL3 3 to 4 times
No need for SSCL.
best,
Walker
My Epson R2400 appears to be clogged - I’m not seeing instructions for the R2400 here. Does Piezoflush work with the R2400 or is there another solution?
Piezoflush works with the R2400, yes.
Get the “small format flush kit” at shop.inkjetmall.com
best,
Walker
performing initial fill on R300 with clogged head. Cartridges are not recognized by printer.
attempting to do an initial fill for an R 3000 with a clogged head. IJM cartridges with P flush are initialy recognized by the printer, but when I attempt to run the ink charge, I get an “ink out” error and the printer then reports cartridges as not recognized. Additional, although the cartridges are recognized by the printer at startup, they register as nearly empty in spite of being completely filled.
Can anyone assist?
Epson 9900
Help! I have just filled new empty cartridges with Piezo Flush, reset the maintanance tanks and when I try and start up in “Serviceman mode” I get a “1537” warning, telling me to power off and on and if that does not work to call a repairman. This on the 9900. I cleaned the head and did the other maintenence things first and after that it started fine
First thing you want to do is make sure your cartridge fill holes are plugged. These carts need to be pressurized. Then if this doesn’t fix it, take all the carts out, put your epson’s in. If you get the same error with the epson carts you have a pressure tube or pump that is faulty. If you don’t get the error with the epson carts, put the IJM carts back in from left to right one at a time (meaning, replace one cart, put the ink cover back, wait for printer to pressurize, then do the next).
If it’s a specific cart that is causing a pressure error we’ll replace asap, but we haven’t seen this in years so it’s probably a pressure tube or pump. If the pressure tube/pump is bad, this also can cause nozzle problems.
-Walker
Thanks Walker. As mentioned the culprit was the plug on the Green cartridge caused by my own negilgence. I found it in the plastic bag in the box, replaced it and it all started up. Did the Init Fill and have left it to soak. Will do a rinse tomorrow and hopefully the nozzles will all function correctly. My problem started when matte black blanked out on a nozzle check. I hope it’s not a nozzle burn-out, but don’t think so as when I switched to PK, which was low, 2/3 of the bozzles printed.
Oops. Sorry, didn’t see that note.
best
Walker
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