Reset Waste Ink Tank Chip:
- Refer to photos in the 3800/3880 waste tank chip resetter instructions: carefully align the 7 resetter pins with the 7 chip contacts, then lightly press them together.
- The resetter light will flash red a few times, then turn solid green to indicate the reset was successful.
- Insert the second waste tank and close the waste tank door. The printer will read the ink level data of this tank’s chip.
- Remove the second tank and insert the newly reset tank- the printer should now read this tank as empty and you can continue printing as normal.
I have followed these instructions and the tank is not showing empty. I get the green light but the tank still shows full when replaced. I ordered a new waste tank and it shows to be full when it is placed in the printer, what might be happening and is there any solution? I don’t understand why the brand new tank shows full. Can we never use a new tank again as the old ones can get pretty messy after a few times. I need help as soon as possible, I have waited over a week to get the new tank and now it doesn’t work.
Thanks for any help or thoughts that might solve this problem. I am also using the refillable ink carts!