Hi Dana-Since last time, I cleaned the heads using the towel method you described except I used windex as the cleaning solution. I then ran a nozzle check from the computer as I have always done in the past. The print head moved back and forth several times but, instead of printing a row of colors, it ejected the paper. I redid the procedure and had the same results.What happened and what should I do now?
I hope you can answer me today