My trusty 4880 went down in a weird way that maybe group members can help with. Two months ago I switched to a Cone Ink LLK. All well. I’ve been doing a large ABW job since then with good results. Then, as the matte black (MK) went down I ordered a (Cone) matte black cartridge and ink. I filled it, no prob, and installed it. That’s when things went wonky. (I did, of course, work through the ‘non-Epson’ dialog box in the printer control panel to get to the ‘ready’ state.)
First, the printer dialog box on the computer comes up, showing all ink ‘boxes’ in the readout (including the two Cone carts as different ‘blank’ icons. When I hit print, first I get the standard Epson warning screen about non-Epson inks, etc. That’s normal, and it showed both blacks correctly. Now, here’s the quirky part I can’t get past. When I click OK on the warning screen, it then shows the printer screen in gray and in front of it a box that says:
"The selected media type/print quality setting may not be compatible with the installed ink cartridge
Photo black/cyan/vivid magenta/yellow/ light black/ light cyan/vivid light magenta/light light black
Please check your new media type and print quality settings in the printer software."
Can’t get past that. Clicking OK just cancels the print box completely. Changing media settings and quality does nothing. When I go in ‘info’ in the utilities dialog, I see a small grayed out box with both photo and matte black types listed, with the bar over the photo (won’t move) type. But neither is darkened out and the box is unresponsive. Yet, in the main print setup, the glossy papers are grayed out, leading me to think the MK is recognized.
I’m totally puzzled. I ordered a new Epson matte black cart (the old 110ml one was sucked dry, even though it said it had 5%), and maybe when it comes it will fix the problem, by switching back. If that doesn’t work, I might swap chips from the Epson to the Cone cartridges. And suggestions? Thanks!