[QUOTE=Dana-IJM;7291]Sorry, we don’t have a step by step instruction for this procedure, and I follow the Epson repair manual when working on our printers. After replacing dampers, I have done an Initial Fill Cycle to charge the dampers with ink and remove any air that may be in the system, then printed a nozzle check.
Best wishes~ Dana[/QUOTE]
Thank you for getting back to me!
Well it seems that another issue came up. Since I was able to clear the MK/PK & LK lines it seems my LC has now officially gave up the ghost. I have a chunk of it missing right from the middle and no matter what I do ( I even let the tip of the head soak and push some flush through the back nipples the way I did to get the MK/PK & LK printing again). At this point all signs point to a faulty head unfortunately. I have read over on luminous landscape that someone had an initial problem when they first bought their printer that was similar to ours when we first bought our printer as well. They had their printer set to periodically cleanings to the head. When it would do the cleans it would fail to clean their head from what they stated. They got a tech in to take a look at it and it was due to a faulty mechanic in the printer. It’s possible I have been sitting on a printer that could have been faulty out of the box.
Like I said I got just shy of two and a half years our of this 9890. Worked great till it didn’t anymore. I talked to an Epson rep and not only did he acknowledge and confirm these heads had a big failure rate, he was little to no help with a resolve and asked me if I made my money back on the initial investment and I told him of course but that’s not the point. I followed up with that, this size printer shouldn’t be a “throw away” like your non pro models. He then offered $200 worth of paper if I buy a new one. I declined his offer. The fact I can’t get a 5 year term out of something this big makes me want to stay away from this size printer in the future. I bought a 24" 7890 to hold us over till we get another 24" or 44".
I appreciate the help with all my questions Dana. Since I started this in 2009 I have went through 3 pro models, One 3880 3 years (on my second 3880), One 7890 2 years (on my second 7890) one 9890 2.4 years. I now have owned 5 of these pro printers. I’m really hoping they have fixed this issues with the head failure / permanent clog.