I have a couple questions.
I have had my 3880 since April of 2011. This machine has worked great for my company over the past couple of years. I have had very few issues. Yesterday I printed 20 8.5 x 11" prints with Auto Expand feature. When I went to print 20 more my LLK dropped some lines (top half of the nozzle check pattern was missing). I have had this happen before plenty of times, nothing a couple head cleans couldn’t clear up. After about 5 normal head cleans I had no luck in clearing it up. I used the paper towel method with setting the head on top of a damp paper towel with a cleaning solution (I use Simple Green, it has worked great in this past for clear something like this up). After I had it sit there for a little, I removed the paper towel, plugged the 3880 back in and did a nozzle check, same result. I have never done a power clean with this printer, I have never needed to. Do you think I should give this method a try? Only reason I haven’t is I never had a clog that stayed and the fact is uses 30ml to clean it out.
Just wanted to give you some insight of where I am with it.
Currently I have a CIS from Inkrepublic, but have been using Cone color inks in it (bought this before I found out about your company and what you offered). I haven’t had any problems with this system, it has worked as it was intended to. What I’m looking into with this is to purchase the Epson SP 3880 refillable carts from you, to replace this current system I have. I have been happy with your customer support and the products you offer. What I wanted to know, since I now have a stubborn clog, I want to purchase the Piezoflush system for this printer, I naturally want to flush the system but would I be able to to clean the Piezoflush from the cart and load it up with Cone color pigment ink?, Or do I have to buy two sets of refillable carts, one for flush and on for inks. My other question about the flush system, can you load one cart with the flush, flush that channel and keep the other inks in or do you have to load all 9 carts with the flush and flush the whole system?
talk to you soon.