Excuse me if this is addressed elsewhere. I did a search and was unable to find anything. I am having difficulty loading paper (12X12 scrapbook paper) into the front fine arts feeder. It just won't feed to align with the front of the tray. I was able to do it once, but cannot feed the paper in now.
There is no trouble feeding regular 8X11 paper with the sheet feeder in the back and I haven't tried loading any thick media from the front.
What is the secret?