Hopefully I’m in the correct place for Tech Support. Sorry, but I’m a retired old codger and have been having problems on how to work out your tech support. I sent an email to Jon and he referred me to here. I recently bought an InkJetMall complete set of refillable cartridges, syringes, and Piezoflush solution (purchased this week 8/14/13) for my Epson R3000 to fix a clog problem and am having the following issues.
I cannot use the yellow cartridge as I keep getting a “Cannot recognize the following cartridges(s) Try installing them again”, which I’ve done numerous times with the same results. What do I need to do to get a working Yellow replacement cartridge and/or chip?
Also. I’ve installed my OEM yellow cartridge in order to try and move forward… when doing a head cleaning I’m finally getting the “pink” solution (after 15 head cleanings) exiting to my external waste tank (I use a model airplane fuel tank and line for the waste), but I can’t see the print when attempting to do a nozzle check. Should it take this many cleanings to see pink? It appears the head is getting the solution but why should the nozzle check be so faint that it can’t be seen?
In Jon’s return email he mentioned performing an “Initialization Process” instead of head cleanings. I cannot find any reference in my Epson R3000 documentation or control panel for this function. Is this something that is going to require additional cost software? Please advise.
Thanks in advance.