I too have 2 cartridges that aren’t being recognized by the printer.
Printer: epson r3000
Inks/carts: selenium/ cone with batteries
Purchased: late dec/14
Apps: Photoshop QTR rip, print tool
This is a new virgin printer so only inks/carts are cone.
I installed all inks and did test prints. After doing aprox 17 8x10s and 2 13x19s it was time to refill.
No carts were empty just very low.
After refilling and resetting chips I put carts back in.
I get a prompt that Y and C carts are being recognized.
I shut down printer, unplugged power and usb cable, reset carts (with tweezers on contact points) put carts back in, plugged printer back in, turned only to get same prompt.
Not sure what to do here now. I wrote to Jon, explained and he said I need technical support here. So here I am.
An aside. I didn’t realize at purchase that you offer 2 types of carts. Ones w batteries one w/o.
I would much prefered to have been given the choice.
I would never ever buy the ones with batteries. Never. That they don’t reset until filled (and or empty) is zero matter to me. I’m happy to check them manually.
I seriously don’t want to take a cart apart to replace a battery if I don’t have to. These carts/batteries are really small and if I make a mistake I will destroy the whole cart.
Since this system is only 19 prints and 1 1/2 months old that could be a lot of batteries.
Meanwhile you guys are likely up to your ears in snow and cold and i have a printer sitting!