How did you use our print head cleaning kit on your R3000 printer? Our instructions specify to use it directly on the print head.
So, you used our PiezoFlush print head cleaning kit, and were able to do 2 cleaning cycles after, before the error began?
I looked thru the R3000 printer manual, and unfortunately it doesn’t give any more info about the light sequence you’re getting… Are both the ink and power lights blinking? If so, are they blinking at the same time, or alternately?
Have you made sure all carts are installed snugly, and opened/closed the cartridge chamber lid, to make sure it’s closed tightly?
Other than the lights, what is displayed on the printer’s LCD panel? Does it show cartridge positions? If so, are any flashing or have a line thru them?
I would try the following things before bringing the printer to a repair center:
remove all carts, and turn the printer off for a few minutes (unplug all cables). After plugging in the power cord and turning it back on, the printer will indicate no carts are installed. At this time, reinstall the set of carts to see how the printer responds.
If the printer still gives an “ink” error, and isn’t indicating a specific cart is low/empty, then try shutting down the printer like you did before, but this time instal the set of fresh carts after turning it back on.
I hope this helps.
Please let me know~ Dana[/QUOTE]
Thank you very much for replying to my post. Yes, I used it the Piezoflush kit as instructed and it worked fine I believe.
After the cleaning, I was able to print off a few test sheets and ran two head cleaning cycles which got it almost perfect. I was excited.
But during the third cleaning, printer stopped, something popped up for a second from my Epson utilities screen saying something about incompatible or unrecognizable inks or something? I don’t remember exactly.
And now after power up, it begins it’s start up like usual, vivid magenta pops up on LCD with the dots moving to the right then…
Both (power and ink) lights begin blinking alternately. Red x on top of LCD “Error”, below that it says Printer error. Turn power off and then turn on again. For details, see your documents. Nothing else on LCD panel except the error message.
I removed all the ink pads from under the printer too-yuck! I was hoping that would reset an ink sensor or something but no. Is there a sensor?
I replaced all new Epson ink cartridges since the initial error popped up. i was hoping that would take care of it it but no such luck. Everything is snug, lids shut. Just now, I removed all ink cartridges, started it up and same error message and blinking lights as before. I put all ink carts back in and still same message. I have reset ink counter using an inkreset software, and also I noticed when checking ink info it said status was fatal and my inks were unavailable.
Hope this info might help you figure this out. Not sure if I want to repair ($400 overhaul according to my epson tech) get another one these models or go one size up. Any suggestions? Thank you and thank you for this forum!