[QUOTE=KellyC;9289]It is possible there is a faulty chip on the Cyan cartridge, the ink cartridge error indicates that. However for the Light Cyan, the NO cartridge error would more indicate something wrong with the sensor itself, inside the printer. Either the cartridge isn’t fitting well enough to create a good fit OR the sensor is damaged somehow. The only way to diagnose this is to install the OEM cart to see if it goes away OR a known recognized cartridge that you were previously using successfully.
We can send you replacements for both of these positions, but I would like to make sure that is in fact what’s going on with your Light Cyan cartridge. Please install a different cartridge to see if you can get the cart to be recognized and report back. Thank you kindly-Kelly[/QUOTE]
Thanks for the timely reply.
OEM Light Cyan cart works fine. It’s the piezoflush cart I was sent that’s getting the “no cartridge error”