I have an Epson 4900 with the VLM ink position completely clogged. I have purchased another set of refillable cartridges and enough Piezoflush to do a flush. I purchased the 4900 Adjustment program from www.2manuals.com. I do have a pc running Windows Vista that I am using for this adjustment program (which I am running in compatibility mode according to directions). When I try to run it I am getting the message “It seems that the printer is not connected, not turned on or not ready.” Seeing that I just ran a test print from the utility program on the same pc it is obviously connected. The ink is low in the LC cartridge, is it possible that this is why I am getting this message? I have not put the piezo flush cartridges in yet because I want to see if this adjustment program will work and if it doesn’t I would like to return the set of refillable cartridges and Piezoflush, in which case I would be junking the printer (seems crazy to do to a printer that is only 18 months old but why spend another $500 if I can’t get the adjustment program to work.
A second question is, if I get the adjustment program to work and do an initial fill flush will I have to do another complete initial fill to then flush the matte black position (photo black) is selected now or just run a black ink change with the piezo flush in place in that position?
Thanks for any help.