I’m looking for help on how I can get the 4900 adjustment program to recognize my printer is turned on, connected (via ethernet) and ready. With what little documentation that comes with the program I am running it on Win 7 Pro in XP SP3 compatibility mode. The DCOM server process is running. I’ve tried opening the program in regular as well as admin mode. Seems like no matter what I do I can not get it to find the printer when I select it from the program.
I have sent a message to 2manuals where it was purchased from but I would like to see if I can salvage my printer and from what I’ve ready their customer service is slow.
The printer is ready with PiezoFlush and I just need to get it flowing.
Thanks in advance.