How do I "reset all the chips making sure the chip resetter goes green each time?" How do I reset each chip and where is the chip resetter that is supposed to turn green? I removed all the carts and do not see any bent sensor wires.
Are the sensor wires on top where they would make contact with the cartridge's chip?
Could I possibly have the wrong cartridges? Several of them say "3800" with the color, and my printer is a 3880. Actually all the cartridges say 3800 on the labels except the magenta and the light magenta.
Also, yesterday, before I removed the OEM cartridges with ink to replace them with the new cartridges with piezo flush, the LCD did NOT say "No ink cartridge", so doesn't that mean that it's either the new chips or the new cartridges that is causing the problem. The printer was able to read the OEM cartridges.
thanks for trying to help,