Here’s some weirdness: After swapping out an Epson OEM cart for a new CC refillable, I lost all my printer driver presets. Could the two be related, or is this just a massive coincidence?
The full story:
Epson 7880C, driver v6.12, four out of eight OEM carts already replaced with CC carts. OS X 10.6.8, Photoshop CS6.
I’ve been replacing Epson OEM carts as they’ve run out. The MK cart ran out mid-print, but as it was a 40 inch print, I figured I had nothing to lose by leaving it in place while I swapped out the carts. I did so, by the book and with no incident. Chose ‘yes’ for the two Epson warning messages about non-genuine cart and voiding of warranty. The cart charged, printing resumed, and the result was fine; no visible line from the stop-start.
I was in the middle of an extended printing session. I opened the next file to print, double checked all the settings in the PS print and Epson driver dialogues, and hit Print. The printer returned an error message: “MISMATCH ERROR. MAKE SURE THAT THE INK CARTRIDGE AND DRIVER SETTINGS MATCH.” I pressed Pause for 3 seconds to cancel the job, rebooted both Mac and printer - sometimes I get glitches due to overstretching the RAM - and tried the same job again, with the same result.
So I started looking for the cause. Checked all the settings in the PS dialogue for correct profile, etc; all OK. Checked the actual settings for the preset in the Epson driver dialogue, and discovered they’d all reverted to default - that is, under Printer Settings, Page Setup was showing as “Roll Paper - Borderless (Auto Expand)”, which is the first choice in that dropdown list, and paper type was showing as “Premium Luster Photo (260)”, which is the first paper on the first list under the Media Type dropdown, regardless of which paper type I had saved. I should add that neither of these settings is one that I ever use.
Now, this in itself was a little surprising, but not much more than an inconvenience; it only took me five minutes to recreate most of the presets as I wanted them. However, there is one change which I don’t understand, and this is the main reason I’m posting this, to see if anyone else has ever experienced anything like this.
Among my presets, I had one for the Epson Advanced B&W Photo option, for each of my paper types, in both roll and sheet form. They worked fine, on all paper types. (I primarily only use two for commercial production: Epson Enhanced Matt and Hahnemuhle Photo Rag 308.) I printed from one just three days ago. Now, that option is dimmed out and unavailable on all paper types except the Photo Paper set - none of which I ever use.
I’m stumped. How can I have been able to select and print using ABW before, to my matte papers, and now can’t?
OK, so here’s my questions:
Is it even possible that swapping an OEM cart for a CC cart, with a new chip, could affect the driver settings?
Where are these driver settings stored on my HD? I’ve looked in all the obvious places - Libraries, Prefs, etc, but can’t find them. Does anyone know?
I’m thinking that, as I have a full backup of the HD that contains my OS and Apps, I may be able to retrieve a copy of the settings - hopefully not corrupted - from the backup.
I realise that if the answer to Q1 is no, then this is a Mac OS/Epson issue, rather than a CC issue - but if there’s a community of experienced Epson printer users, it’s this one. Dana, I suspect I’m most likely to hear from you, but I appreciate any feedback or advice that anyone else can give me.
PS Apologies for my strange spelling. I’m an Aussie.