Cool colour tone when mixing OEM cartridges and ConeColor Inks. I'm also experiencing leakages with your plastic cartridges

InkjetMall Customer Support ConeColor Inks & Printing
1

Hi there,

Colour Shift Issue
I’m still transitioning my OEM cartridges and currently my printer uses a mixed set. For ConeColor Inks, I have Light Cyan, Vivid Light Magenta, Light Light Black, and Cyan. I attached an image showing the colour shift issue I’m noticing. The bottom row shows images printed with only OEM cartridges. The top row shows images printed with my mixed set. I believe everything shifted to become more blue in the midtones. Is this expected? Will the issue be resolved once I use only ConeColor Pigment inks or do I need to have a custom colour profile built?

These are the paper types I used. Do you build custom colour profiles for these papers?


Leaky Cartridges
Additionally, I have noticed that the cartridges for Vivid Light Magenta and Light Light Black are leaking at the bottom. Thankfully, there is a catch tray underneath. However, about 30ml of both the Vivid Light Magenta and Light Light Black ink has been wasted. To temporarily resolve this issue I have applied duct tape to the bottom of both cartridges.

Is it possible to send a replacement for both leaky cartridges and some replacement ink?

IMG_1911

2

We can build custom profiles (we officially only support Epson paper/profiles or our own third-party profiles). Mixing OEM/ConeColor and third party paper/profiles is not going to necessarily work as an official color workflow. I suggest the custom profile route. We have supported literally thousands of people this way.

VLM and LLK carts + 110mL ink bottles coming to you asap.

best,
Walker

3

Thank you so much for your help Walker. What is the process to get those custom profiles built once I swap to only ConeColor inks?

Cheers,

Nick

4

The link I shared in my last post has the full process written in the product description.

best,
Walker

5

Sorry didn’t see that link. Thank you @IJM_TechSupport!