Color shift in red only

InkjetMall Customer Support ConeColor Inks & Printing
1

I am using:
iMac 4K (2017 model)
Photoshop CC
Epson R-3000
ConecolorPro vivid inks
Red River Ultra Pro Satin paper

I have been having issues with inaccurate color in only one shade: Red. It shifts severely to Orange.
I have tried all variations and used various profiles and while other colors shift slightly, Red always comes out as Orange I even tried setting to “printer manages color” and got a similar result.

Can anyone shed light on this problem for me? Sample images attached: First is the print scanned result and the second is the JPG directly.

Thanks,
John Freitag

Printed sample

Color test

2

Did you download our most recent batch of profiles? I would use the one we built for Epson Premium Luster as a starting point as this is likely a similar profile as the one being automatically selected by “Printer manages colors”

http://shop.inkjetmall.com/About/R3000-ConeColor-Pro-K3-Vivid-HD/

best,
Walker