I have been struggling with this issue for a year now, trying different things, following advices from professionals to forums. I’m using an EPSON 9600 and a 4000 w/ Cone inks (using matte paper exclusively), from a macmini with OS 10.6, and a 22" monitor (not high end, but not super budget), profiled using xRite eye1display 2. Color matching is not an issue. Getting a certain dynamic range in the shadows and sometimes the highlights is. For instance, I have used both EPSON enhanced matte profile, the Cone enhanced matte profile, and a printer profile that was built for me. Of the three, EPSON’s profile gives me the best tonal range throughout, whereas the others leave a lot of heavy blacks in the shadows. This will be reflected on the prints that come out. I have adjusted the monitor brightness setting from 120 to 80, with varying results. I was told to stick with 120, but I can see from the FAQ in this forum that Cone recommends 85? Recently I made an interesting discovery: I accidentally printed a file using the EPSON 4000 Enhanced Matte profile, and the tonal range that I could see on the monitor was all there in the print. It was the first time that I achieved a good match from the monitor, without having to make adjustments to the exposure or shadows. I am banging my head to try to figure out what part of the chain that I am doing wrong.