Please follow these instructions for attaching images to our forum: http://www.inkjetmall.com/tech/content.php?152-How-to-attach-images-to-this-forum
When doing the Initial Fill, you must raise and lower the cartridge locking levers a few times. If you start the procedure, then leave the printer, it will not finish, and tell you to push the pause button to continue. The Initial fill cycle will restart if interrupted or not completed (there's no way to cancel an Initial Fill once initiated, so it must finish to move on), so you'll want to make sure it goes thru the whole process before turning the printer off, removing carts, etc...
I hope this helps.
Please let me know if you have further questions or there's anything else I can help you with.
Best regards~ Dana