CIS empty lines

InkjetMall Customer Support
1

I have noticed a few lines from the CIS carts to the cartridge print head are empty or about to be empty. Please see images. So far, no head clogs or any problems, but I need to solve this ASAP obviously. Please advise.


2

Refill your CISS and re-prime your cartridges.

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In normal operation there is always a tiny air pocket at the top of the cartridge that is inserted into the printer. This air never makes it to the ink inlet stem though.

best regards,
Walker

3

Thanks. these air pockets are the length of the entire lines. Is that normal?

4

If they are the length of the entire line (and you still have ink in the ink tanks) you need to raise the ink tanks a bit and do a few cleanings (or really re-do the cartridge priming procedure).

best,
Walker

5

thanks-
I’ll do that tomorrow.

do you have a quick link to the cartridge priming procedure?

It’s been a while since I started this. So far, I’m loving the prints.

thanks for your kind help

keep me posted when you guys get the XP-15000 DN system up. I’m in!

Best,

Kevin

6

Walker- should i remove the carts from the printer area and use those syringes to re-prime? I’m hoping to bypass any air or dried ink going thru the heads. thoughts?

7

Yes.

PDF is here: https://shop.inkjetmall.com/site/techdocs/Insert_115-P600-ConeColor-CIS-Instructions.pdf