Although I am a little late to the party, I’m having the same problem with the chips in new carts as has been reported earlier on this forum. I bought a refill set of 9800 carts and ink back in February of 2014, intending to swap them in as the OEM carts emptied. However, health problems intervened, and the printer has been parked since April, 2014, with flush in its lines.
I’m much better, now, thanks, and am trying to get back into things. Because the OEM carts are far past their fresh date, yesterday I took the new refillables from their packaging, while observing good static protocols, filled them with the Conecolor inks, and attempted to install them. The printer refused to recognize any of them, showing “ink cart error” on the screen and a flashing symbol in place of the usual cart graphic.
I reset two of the carts, but saw no improvement, so I left the others alone. I swapped the flush (also refillable) carts back in and all was well. I put in the OEMs, and they checked out, showing a little over half-full. The new refillables went back into place. Nada.
The printer is now back on the flush carts. A manual nozzle test with the fluid shows, as near as I can tell, all nozzles doing well.
Hoping you can help,